patient follow-up, done for you
MTS Fills the Chairs Your Marketing Already Paid For
Our software rings every new enquiry within minutes, answers when your desk is busy, and reminds, reviews and brings patients back. We set it up and run it for you, live in as little as a week.
What the video covers
Three patients, one week
One called and nobody picked up. One booked and never showed. One just stopped coming back. Not for a better dentist or a cheaper one, and you already paid to get all three.
Where patients get lost
Dennis spent four years in medical school. It teaches you to be a great clinician, not how to run the business side, and that is where patients slip away.
Sarah, James and Emily
A call at lunchtime that hits voicemail while the front desk checks someone in. A check-up that turns into an empty chair on Thursday at ten. A four-year patient who is now fourteen months overdue, and a treatment plan that was accepted and never booked.
Why more tools do not fix it
A phone system, a reminder app, something for reviews, maybe an AI receptionist. They do not talk to each other, so your front desk becomes the glue, and every extra tool is one more company holding your patients' data.
One connected system
One patient record, next to the practice software you already use. New enquiries get a call within minutes, patients move appointments by text instead of leaving an empty chair, patients are asked for a review after their visit, reactivation brings them back at six months by default, and the phone still gets answered when your team is busy.
Your team and your data
Your team sees every conversation and can step in at any time. Patient data stays in one place, encrypted and kept separate from every other clinic.
What happens on the demo
Before the call, Dennis looks at your clinic from the outside: how your phone gets answered, how fast a web enquiry gets a reply, what your reviews say. On the call you see where you are losing patients and what the system would look like built around your practice. Then you decide.
A 20-second loop of the MTS system at work: a lead called back, an appointment protected, a review requested and a patient brought back.
- GDPR-Aligned
- AI Transparency
- Encrypted In Transit & At Rest
- Human Oversight, Always
You spend thousands every month to drive new leads.
But your front desk is checking in a patient and misses the call.
Your chatbot, texting tool, and CRM do not communicate with each other.
A competitor calls that patient back five minutes later.
You lose the high-value case your marketing just paid for.
Feel like your practice?
Here's what MTS does about it ↓
What if every new enquiry got a call back within minutes?
Everything your patient journey needs, connected
Every lead contacted before they call someone else.
New leads get called and qualified inside the window where most clinics lose the case, not hours later. No lead sits in an inbox waiting for someone to notice.
Learn moreWhen your desk is busy, the phone still gets answered.
It answers questions with the answers you've written, books and moves appointments, and texts back any call that's still missed. Anyone on your team can take over at any point.
Learn moreFewer confirmed slots turn into empty chairs.
Reminders and confirmations go out by text and email, and on WhatsApp from your own number on the Full plan. Patients can move their time instead of not turning up.
Learn moreThe patients already on your list, back in the chair.
Patients who are due back get a reason to book, six months by default and set per treatment, before you pay to find new ones.
Learn moreEvery stage, every number, in one place.
See what happened and what it's worth, down to the call or the transcript. No more piecing a patient's story together across five different logins.
Learn more
You Don't Need Another Tool. You Need Them to Talk to Each Other.
Most companies sell you one piece: a receptionist, a CRM, a review tool. MTS gives you the whole patient journey on one system, and we set it up and run it, so nothing your marketing paid for gets dropped.
See why clinics choose MTS over an agency →Who is this for?
Private Practice Owners
You run an independent clinic and want more of the leads, calls, and patients you're already paying to generate.
Two- and Three-Site Practices
You run more than one site and need follow-up, bookings and reactivation to work the same way at each.
Front Desk Teams
You answer phones, check patients in and take payments. MTS picks up the calls and follow-ups you can't get to.
Practice Managers
You're responsible for day-to-day operations and need fewer missed calls, forgotten follow-ups, no-shows and manual reactivation lists.
It Works Next to Your Practice Software
We read your diary and patient list and never edit them. It can take over your answering service, missed-call texts and review requests, so your team has fewer logins.
- Practice Software
- Calendar
- Phone & SMS
- Google Business Profile
- Website Forms
Plans from £950$1,200 a month, set up and run for you.
Compare Lite and FullGot questions?
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free, 30 minutes on Google Meet
Stop paying for leads twice.
Add your work email and pick a time. We'll show you MTS on your own practice.
